Terms of Sale

Exclude all works or services not specifi cally mentioned.
These will only be accepted in writing. The order confi rmation must be returned signed for acceptance within two working days from receipt.
The delivery date indicated in the order confi rmation is only indicative and not binding. The delivery term shall however start from the date of receipt by us of the order confi rmation signed by you for acceptance.
Standard packaging, in cardboard boxes or crates is included in the price. Other types of packing will be charged extra, at cost.

Ex-Works (Vazzola) Italy, from which point all risks concerning the goods shall pass to the consignee.
Advance payment is required for the following:
– initial deliveries;
– orders that exceed the credit limit;
– customers with overdue accounts;
– spare parts;
– supplies for values below 100,00 Euros.
Other methods of payment: to be agreed upon.
Interest shall be charged for payments made later than due date.

Requests for equipment different to the standard, as listed in the catalogues & price lists, must be accompanied by a detailed drawing, complete with dimensions and a technical description, as well as a deposit of 20%. Nonetheless we reserve the right to accept or decline any such orders.
The weights shown in our price list are indicative, net of packaging and complete with all standard accessories.
“Warranty terms are 12 months, from the date of invoice, and cover all parts that may be defective at source due to manufacturing faults, with the exception of: electrical components, knobs, movable or removable plastic parts, glass parts, external piping and all accessories. Warranty does not cover any parts that may have been damaged during transportation or, as a result of bad or incorrect installation, insufficient water or gas fl ows, faults in the electrical system, inadequate fl ues or drains, poor quality gas supply, improper use of the equipment, tampering or due to any other causes not directly attributable to the manufacturer.
We undertake to replace any parts that may be proved to be defective during the warranty period; these parts must be returned (carriage-paid) to our factory in Vazzola.
Returned parts must be accompanied by a regular consignment note, indicating the original invoice number, model and serial number of the appliance to which the faulty component refers. Warranty excludes labour or any other ancillary cost associated with replacement of the faulty component. The warranty only covers free-of-charge replacement of the faulty component and excludes any other claim or request for reimbursement.”

Eventual complaints must be made in writing, within eight days from receipt of the goods. Any eventual returns need prior written authorisation from the manufacturer.
Electrical voltages and current specifi cations different to those specifi ed in the price list will be quoted for, on request.
The manufacturer reserves the right to make any modifi cation that is deemed appropriate without prior notice and shall not be held responsible for any errors that may be found in this price list.
Any controversies shall be referred to the Treviso Courts of Law.

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